At Azile, our concept of application services is centered around the following principles:
- Embracing modern technologies and approaches. We actively develop our expertise in emerging fields like IoT, big data, machine learning, AI, image analysis, AR, DevOps/Continuous Delivery (CD), while also leveraging proven and reliable technologies.
- Navigating complex enterprise IT landscapes. With over three decades of experience across various projects, we’ve honed our skills in managing diverse systems with different architectural patterns.
- Being flexible in cooperation. We work with third-party vendors to deliver the best outcomes for our customers, and can adjust our responsibilities and timelines in response to changing needs.
- Focusing on TCO optimization. We analyze all aspects of a solution’s lifecycle to minimize operational, maintenance, and other costs.
- Establishing reliable, disciplined processes. We hold multiple ISO certifications for quality and information security management, ensuring the highest standards of service for our clients.
Application Development
We specialize in designing and delivering business applications for web, mobile, and cloud platforms. We pay attention to flexibility, security, speed, and integration potential during the development process to ensure the success of our software.
Our software is successful due to:
Actual business value: We analyze your business needs and the context of the application to build a solution that meets your specific requirements.
Stable performance and easy support: We write loosely-coupled and readable code to make it easy to test, maintain, and upgrade.
High quality and timely releases: Our own Quality Management System streamlines our software development processes, ensuring reliable solutions within the established deadline. We are ISO 9001-certified.
Agile delivery of new features: We use DevOps, Continuous Delivery and Continuous Integration practices, automated testing and deployment tools to ensure constant delivery of releasable solutions. We can implement new features as often as 1-2 times a week, without system freezes and with reduced code errors.
Application Management
We offer comprehensive application management services that allow you to increase your business flexibility and optimize your IT costs. Our team uses the latest process management practices to maintain and monitor your application servers and databases, ensuring they perform at their best, remain stable and sustainable, and are aligned with your current business needs.
Our application management services:
- Remote application monitoring and performance management: We take full responsibility for remotely diagnosing your critical applications. We identify issues and provide detailed information on their causes and recommendations on how to improve. We track application performance, transaction integrity, data consistency, message queue exceeds, and server failures.
- Remote application support: Our team helps you resolve a wide range of problems and incidents, manage modifications, and advise you on how to optimize your app to meet evolving needs.
- Help Desk: Our 24/7 help desk acts as a single point of contact for your application users. Our help desk agents receive all inbound service requests and incident reports through any preferred communication channel (e-mail, phone, chat, ticket management system, and more). We provide information about applications and their usage, estimate problems and solve simple cases directly (L1 support), escalate more serious problems to technical experts (L2/L3 support), create a knowledge base and an FAQ section for users’ self-help, and gather users’ feedback for a development team.
- Design and implementation of the Continuous Delivery (CD) pipeline: We design and implement a CD pipeline that connects your application’s development, testing, and deployment processes and automates them. This enables you to leverage multiple DevOps/CD values and deliver new app features quickly and efficiently.
Application Modernisation
We specialize in modernizing legacy applications to make them more efficient and better suited for modern enterprise IT strategies. We offer a range of “revival” services that can be scaled to meet the specific needs of your business. These include:
- Re-hosting: moving an entire application from on-premises or an outdated cloud infrastructure to a new cloud environment without making significant modifications or changes to the code.
- Re-platforming: migrating part or all of an application to the cloud with minor optimizations and upgrades to leverage cloud capabilities like automated performance scaling and improved resilience.
- Re-architecting: changing the architecture and design of an application to make it more scalable, flexible, and integration-friendly, or to simplify app maintenance and streamline testing and deployment of further upgrades.
- Re-engineering: redesigning certain application components, updating certain aspects (e.g., performance, functionality), or introducing new elements to an existing system.
- Re-coding: rewriting legacy applications that were built with outdated technologies and tools (e.g., PowerBuilder, old versions of Java, .NET, PHP, and Python) with modern technologies and tools.
To ensure that the modernization process is smooth and beneficial, we work closely with our customers, including their IT department and other concerned employees, as well as third-party vendors to gain comprehensive insight into the application that requires modernization. We meticulously extract business requirements from existing software applications and analyze the infrastructure to identify all code dependencies and component integrations.
Application Integration
Our team specializes in integrating multiple independent applications within your IT environment into a single, coherent system that increases efficiency and user convenience. With our extensive experience in integrating systems and applications of varying complexities, scales, and technology stacks, we ensure successful integration by:
- Selecting the right integration pattern to meet your current needs and future business strategy. We have a strong track record in various integration approaches, including point-to-point, service-oriented architecture (SOA), enterprise service bus (ESB), and shared database (for specific cases), and can design an integration solution that maximizes your profit.
- Addressing specific integration risks, such as response time, security level, and data quality, to ensure the integrated system offers optimal performance.
- Covering the end-to-end integration process, including designing integration architecture, implementing the solution, modernizing legacy applications to enable their smooth operation in the new environment, providing comprehensive testing coverage at the system and component level, and offering ongoing integration and support services.
Whether you need to integrate multiple internal systems, third-party applications, or cloud-based solutions, we have the expertise and tools to seamlessly merge your applications into a unified, streamlined system that delivers maximum value to your business.
Application Security Services
Our team of security experts can provide comprehensive security solutions to help enterprises secure their applications and protect them from potential cyber threats. Here’s what we offer:
- Compliance with Industry Security Requirements: As an ISO 27001-certified organization, we strictly adhere to all security principles, including industry-specific security requirements such as HIPAA, GDPR, PCI DSS, etc. We help you to stay compliant with these regulations, providing guidance on how to meet their requirements.
- Risk Assessment and Resilient App Design: We work with you to understand your security requirements and recommend resilient app design patterns that can help mitigate potential security risks.
- Continuous Security Monitoring: Our team implements continuous security monitoring to ensure that your applications remain protected and reliable. We stay on top of the latest cyber threats and quickly identify security upgrade needs to help you respond in a timely manner.
- Security Testing and Vulnerability Assessment: We use both white box (code audit) and black box (no access to application code) testing methods to identify security flaws and vulnerabilities in your applications. Our team provides a report with recommendations on how to overcome the vulnerabilities found.
We take application security seriously, and our team of experts is dedicated to ensuring that your applications remain secure and protected from cyber threats.
Application Testing
Our team conducts thorough manual and automated testing throughout every stage of your application’s life cycle, from implementation to deployment, support, and evolution. Our goal is to identify potential risks and ensure that your enterprise solutions work correctly and meet the established quality requirements.
Our testing includes multiple types of checks, such as functional, performance, usability, integration, and compatibility testing, which are vital for Continuous Delivery. We use these tests to detect any defects and provide detailed reports on our findings.
Our experts analyze the results and recommend the best remediation activities to address any issues that were identified during testing. We take pride in our comprehensive approach to testing, which helps ensure that your applications are reliable, efficient, and user-friendly.
