Experienced, Passionate, and Curious
We are driven to push the boundaries of innovation. While we are experts in proven programming technologies, we keep our eyes on emerging trends such as smart connected devices, decentralized ledgers, P2P transactions, and artificial intelligence-driven automation. Our goal is to create IT strategies that enable our clients to stay ahead of the curve.
We have an unmatched wealth of experience. Our international network of IT consultants, solution architects, tech teams, data and security engineers works seamlessly to identify problems and implement solutions. We’re dedicated to providing comprehensive support every step of the way, so our clients can stay focused on their goals.
We’re proud of our 100+ successful projects. Our portfolio includes advisory services, software implementation, and digital transformation projects. We have extensive experience managing regulatory and compliance requirements across more than 10 industries.
At the core of our philosophy is a focus on quality and security. We put quality first in everything we do, from our processes to our services. We apply robust security controls to safeguard our clients’ IT infrastructure and business data. Our quality management and security program are based on ISO 9001 and 27001 standards respectively.
Digital Transformation Consulting
It aims to enhance business efficiency through planning, prioritizing, and guiding digital transformation initiatives. This consulting service covers various areas of digital transformation, including:
- Digital customer experience, such as ecommerce, immersive digital experience, and digitization of in-store experience.
- Digital finance, including digitalization of financial management operations and AI-powered financial planning and analysis.
- Digital supply chain, covering demand forecasting, e-procurement, inventory, and multi-channel order management.
- Digital customer service, such as multi-channel service desk, remote servicing, and AI-powered chatbots.
- Industry 4.0, which includes production optimization, preventive maintenance, digital twins, and quality control.
- Healthcare digitization, covering telemedicine, remote health monitoring, digital patient engagement, and medical image analysis.
- Digital work environment, such as daily workflow automation, team collaboration, remote work, and e-learning.
IT Strategy Consulting
It aims to align IT assets with current and future business objectives.
Service scope:
- Assessing IT governance effectiveness and the current state of IT environment, including applications and IT infrastructure complexity, application integrations, databases and data warehouses, development infrastructure.
- Outlining a high-level IT strategy that addresses business needs and aligns IT resources accordingly.
- Planning strategic initiatives to achieve the desired state, including software development, modernization, migration, and re-architecting activities.
- Providing investment and time estimates for each initiative.
- Prioritizing the initiatives based on the urgency of changes and expected investment return.
IT Assessment
It aims to identify opportunities for improving the efficiency, security, compliance, and reducing the costs of IT infrastructure. During an IT assessment, several components are assessed including IT policies and procedures, server infrastructure, network infrastructure, data storage infrastructure, cloud services, business applications, and network security. By evaluating these areas, businesses can identify areas of weakness and make necessary changes to improve their IT infrastructure, increase efficiency, and reduce costs.
IT Operations Consulting
It aims to create sustainable IT capabilities that can support business plans. This service involves diagnosing and troubleshooting IT operational inefficiencies such as supply chain management, procurement, manufacturing, service operations, and ITSM. It also includes analyzing the current hardware, software, and third-party service providers, providing comparison analysis with alternatives, and planning ways to improve the efficiency, speed, and cost of IT operations through automation and migrating IT infrastructure to the cloud. IT operations consulting further entails building an IT change management practice, setting up development infrastructure such as CI/CD pipeline, issue tracking and team collaboration tools, and enhancing the security of IT infrastructure.
IT Project and Program Management
It aims to ensure the successful completion of IT projects within the planned time, budget, and quality objectives. The primary goal of this service is to coordinate activities within one or multiple IT projects to achieve faster project workflow and quality results. This service’s scope involves planning the project life cycle, budgeting and scheduling the project, organizing and managing communication between project participants, and monitoring and enhancing project performance throughout the project life cycle. Effective IT project and program management ensure the successful execution of IT projects while addressing risks and managing stakeholders’ expectations.
Technology Consulting
It aims to integrate transformative digital technologies and bring disruptive changes to your business model and processes. The disruptive technologies that are worked with include cloud computing, cybersecurity, machine learning, artificial intelligence, big data, data science, blockchain, IoT, virtual reality, augmented reality, computer vision, and multi-component ERP. The service scope includes estimating the value that the technology of choice may bring, planning the roadmap of technology adoption starting from license choice to implementation specification, and implementing the required software.
Application Implementation
It aims to plan and implement business software that provides the best value and cost-effectiveness. The services cover a wide range of areas, including analyzing business needs and software functionality. Clients are advised on whether to choose a platform-based or custom solution, depending on factors such as budget, number of users, and existing software ecosystem. If a platform-based solution is preferred, the consulting team will suggest the best-fitting platform and create a functional specification with customization and integration details. For a custom solution, the team will plan a resilient architecture, prototype the solution, and determine the required project skills and roles. End-user training is provided to ensure software adoption, and ongoing support and maintenance services are available.
Application Modernisation
It aims to increase the business value of your existing applications. The service scope includes analyzing the cost of ownership for your apps and identifying opportunities to reduce costs. The service also involves migrating the apps to the cloud, replatforming them, and re-architecting them to achieve easier scalability and flexibility. Additionally, code refactoring and redesigning user experience for both customers and internal users are also part of the service. With the help of application modernization, businesses can improve the performance, reliability, and security of their applications while also reducing costs and increasing flexibility.
Application Support
It aims to ensure that business applications are running smoothly and aligned with current needs. This service includes updating the functional capabilities of apps to meet emerging business requirements and improving user experience. App performance is continuously monitored, and any incidents are resolved promptly with root cause analysis applied to prevent recurrence. Additionally, application modernization activities are planned and performed to keep the apps up-to-date, and app security is audited and patched. Overall, the goal of application support is to keep business apps functioning at a high level to ensure business continuity and success.
IT Infrastructure Management
It is aimed at ensuring the stability and flexibility of a company’s IT infrastructure. The services offered under this umbrella typically include monitoring of servers, network, data centers, cloud services, and applications, along with fast incident troubleshooting and root cause analysis to prevent incidents from reoccurring. Additionally, auditing of the security of IT infrastructure and patching detected vulnerabilities is typically offered, as well as help desk services and planning for IT infrastructure evolution to ensure it stays current and relevant.
